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Experts Terms of Services

Umastro.com provides “The Services” which includes the access to any information, news articles, opinions, reviews, images and photographs, audio and video clips, content of site and description of products and services, advertisements, public forums, resources, commerce platforms, sponsorships which are available for display and access to the public through Umastro.com and its related web sites.

The Content of the site as mentioned in the disclaimer ( which can be accessed at Disclaimer) is protected by copyright and other intellectual property rights. “The User” is provided by Umastro.com access to the “Content” and “The Services”.

“The User” uses the service at his or her sole risk. The service is provided on an "as is" and "as available" basis. Umastro.com and its subsidiaries, affiliates, officers, employees, agents, partners and licensors expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties, fitness for a particular purpose and non-infringement.

Disclaimer of Warranties:
Umastro.com or its network of related sites expressly disclaims any explicit or implicit warranties that :
1. The service or product will meet your expectation and requirements.
2. The service or product will be delivered in time without errors
3. The results of the services or the products which will be obtained after the use of service or product will be accurate or reliable and will meet your expectations.
4. Any errors in the service or the product will be rectified.
5. The content provided by Umastro.com and its related websites will be accurate and genuine.
6. Any information, product, service or any other material purchased or obtained from Manzone.com or related sites will meet your expectations.
To read the complete disclaimer, please go to Disclaimer

Acknowledgement and Acceptance of Terms And Conditions of Service: After your successful registration with Umastro.com, you are agreeing to be bound by the Umastro.com Terms and Conditions of Service. The company will not be liable for any damage arising from the use of this site including but not limited to direct, indirect, special and consequential damages. At Umastro.com and other related network sites we have tried to incorporate the most accurate and genuine “Content”.

Umastro.com is not responsible for any error or omissions or accuracy or genuineness of the “Content” displayed or transmitted or posted or representations of any kind on the pages of Umastro.com or related sites. Any material downloaded or otherwise obtained through the use of Umastro.com is done at your own discretion and risk and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.

It is being acknowledged by you that you are using the site Umastro.com at your sole discretion and risk. Umastro.com is not responsible in any way towards the genuineness and accuracy and updation of the content of the linked sites which have been linked to Umastro.com. These links have been provided to you for your convenience and the placement of link at Umastro.com doesn’t imply any endorsement by us about the link and the linked site. If you choose to purchase the product or service from any of the linked site or from any of the merchants and advertisers which appear on Umastro.com, you release us from any or all claims you may have regarding the third party’s failure to deliver or perform. The user accesses the links available at Umastro.com and related sites at his own risk and discretion.

Termination: Umastro.com reserves the right to discontinue in whole or in part any portion of Umastro.com services or programs with or without notice.

Members Privacy: Umastro.com is committed towards maintaining the privacy of information related to its associates and users. We do not disclose information about your visits to our portal or personal information that you may give us, to any outside sources. To read the complete privacy policy, please go to Privacy Policy

Umastros's Commissions (From 23rd January, 2013 - 00 Hrs- Indian Standard Time ):

Live Sessions (Chat Sessions and Phone Sessions)
Spirituaity & Religion and its associated sub categories : 45%
For other Categories: 38%

Email Sessions
Spirituaity & Religion and its associated sub categories : 50%
For other Categories: 30%

What is a Live Session: Live Session is any session which is being conducted between the client and expert using either the Phone/ Mobile or by doing the text chat. Umastro.com will charge the Connection Charges for using the tools, bandwidth and other resources provided by Umastro to intercat with the clients. The connection charges will be deducted at the rate of Rs. 9 per minute for the live Sessions. For Live Chat (Ask Questions), where in the expert is charging the fixed rate to the client, the total connection charges deducted for the session will be at the rate of 27% of the Session Charges . Please note that the commissions will be worked out after deducting the Connection Charges from the Session Charges. For example, if the Session Charges are Rs. 2500 and the connection Charges are Rs. 200, then the Commissions will be calculated on the net session charges which is Rs. 2300 (Rs 2500- Rs200).

All payments against expert's services will be credited to Expert's Account Page within Umastro immediately upon receipt of such payments after deducting Connection Charges and Umastro Commission from any Expert Fees or other payments. Umastro will deliver the payments to Expert within 30 days following the end of each month if the Expert Fees less the connection charges and Umastro Commission and applicable tax or withholding taxes (if any) within the prior month exceeds or reaches Rs. 2500. In case, if the payment to expert for any given month is less than Rs. 2500, Umastro may hold such payment to Expert until the amount due is equal to or exceeds Rs. 2500. Umastro will send the Expert payment via postal service in checks drawn from a Indian Bank or via other payment methods as will become available. Expert alone is responsible for reporting and paying any applicable tax or tariffs levied on him in connection with fees receivable or received due to Expert’s participation in Umastro.com. Notwithstanding the foregoing, Expert authorizes Umastro to withhold, in its discretion, payments to Expert of certain amounts paid by Members by credit card until adequate time has passed to ensure that the payment will not be disputed by the paying Member or charged back by such Member's credit card issuer, or, if Umastro reasonably believes that fraudulent activity may have occurred in connection with payment, until Umastro is able to verify that no such activity has occurred. Please note that for services like email readings or any service which is not delievered in real time, the date of delivery of service by expert is the sole criteria of calculating expert earnings for that month.

Umastro's billing system is not error-free, and Umastro shall not be liable for any problems, miscalculations or malfunctions in processing Expert Fees or other payments due to the Expert. If the Expert thinks that a mistake has occurred he or she must send his/her complaint to Umastros's service department within 30 days of discovery of such mistake. If for any reason the Member has not paid the Expert Fee or has paid but has later charged back such payment, no Expert Fees will be paid to the Expert for that transaction and if the money has already been sent to the Expert, Expert is required to repay this amount to Umastro and Umastro has the right to deduct this amount from the Expert's account or from the following payments to be made from Umastro to Expert. For Experts who simultaneously participate as Members, Umastro shall be entitled to transfer or set-off payments from an Expert’s pending earnings against such Expert’s outstanding balance as a Member.

Right to Change: Umastro.com reserves the right to change the Terms of Service at any time in whole or in part with or without notice. All changes will be posted to this page, and we may or may not make necessary efforts to notify you of any significant changes to this privacy policy. It becomes your responsibility to check this page to see recent changes. Unless stated otherwise, our current Terms of Service comprises the entire agreement between “The User” and Umastro.com and supersedes any prior agreements pertaining to the subject matter contained within Terms of Service.

Legal:We hereby expressly disclaim any implied warranties of any kind. The Laws of India shall govern the Agreement. We consider ourselves to be subject to the jurisdiction only of the Courts of law at Delhi/New Delhi over any disputes arising under this agreement.

In case of any concern, please write to us, we will respond to you immediately. You can raise questions regarding our terms of service or other policy related matters at: Contact Support

If you are not in agreement with our Terms of Service, then please don’t navigate through our site.

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