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Privacy Policy

Umastro is committed towards maintaining the privacy of information related to its associates and users. We do not disclose information about your visits to our portal or personal information that you may give us, to any outside sources. This privacy policy provides detailed information about the personal data we collect from you and how we use it. This privacy policy applies if you visit or use Umastro’s websites or mobile applications or desktop applications, collectively called as "Website" . By using this website and our application, you agree with this Privacy Policy. If you do not accept this policy, then you must not use the website or the application.

Brief about Umastro:

Umastro, owned and operated by "Manyzone Infocomm Pvt Ltd", provides a platform which helps its members to request and avail the advice or guidance from the advisors of their own choice. Using the Umastro platform, the member can connect directly with the advisor and pay for the advisor’s services.

Purpose of This Policy:

This policy represents the manner in which we collect, store, share and use all or any information provided by a User while availing of our Services. The policy is designed to serve the following purposes:

  • To help you understand the exact nature of the information collected by us; and
  • To explain the reason for collecting such information shared by you, the manner in which it is stored and utilised, and your rights in relation to such collection, storage, and usage.

User’s Consent

By accessing and using the Website or Mobile Application, you agree that you have read and understood this Policy and You accept and consent to the privacy practices (and any uses and disclosures of information) that are described in this Policy. Your continued use of this Website or Mobile Application shall confirm that you have provided your unconditional consent and conform to the terms of this Policy as regards collecting, maintaining, using, processing, and disclosing your personal and other information in accordance with this Policy. If you do not agree to accept the terms of this Policy (including any referenced policies or guidelines), you are requested to terminate the use of the Website or the Application immediately.

What information and data do we collect?

Whenever you visit, register or communicate on our Website, we may collect certain information from you, including but not limited to:

  • Information provided by you, such as:
    • Personal information, such as your name, email address and contact information.
    • Transcripts and recordings of your communications with advisors, members, and us.
    • Responses to any communication that we send and that you respond to.
    • Information you provide for Posting Requests to Advisors and  on message boards.
    • Any personal information you choose to share through your use of the Website, such as your health (physical and/or mental) information, sexual orientation, etc. Please note that if you do not wish to disclose this information, you should not do so.
    • For Advisors, applicable tax forms and banking details.
  • System-generated data, such as:
    • Your web browser and usage information, including IP (Internet Protocol) address, browser types, page view tallies, time spent on each page, page browsing information, operating system and type of device used.

How do we use the data and information we collect about you?

Umastro uses the information it collects for the purpose of making the content more customizable and for contacting the users for special offers and new products and services. Umastro will not rent or sell the personally identifiable information to the third party.

Umastro uses the information it collects to provide and improve its services, to deliver information requested by you (for example in response to technical support requests), to deliver marketing or other materials to you (including through phone calls if you provide your telephone number), or for promotions that you may enter. We process your information if you have given your consent; if it’s necessary to perform a contract with you or to take steps at your request prior to entering into a contract; if it’s necessary to comply with legal obligations; or if it’s necessary for us or a third party to pursue a legitimate interest. Umastro may retain your information for a period of time consistent with the original purpose of collection. For example, Umastro may retain your information during the time in which you have an account to use the Services. We may also retain your information during the period of time needed for Umastro to pursue its legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes, and enforce our agreements, and we may delete your information when we no longer require it for our legitimate business purposes.

We may also anonymize your information so that it cannot be associated with you or any other individual. We may analyze and use anonymized data to conduct research and develop new tools, features, products or services.

Umastro may disclose your personal information about you to third parties when:

  • We get your consent to share the information;
  • It is necessary to share your information for getting the product or service requested by you delivered;
  • It is required to cooperate with the investigations of some intentional unlawful activities;
  • Disclosing your information is necessary to protect and defend the rights and related property of Umastro and that of its visitors;
  • In case the ownership or assets of Umastro is getting transferred to third party or in the case of bankruptcy of Umastro.

Use of Cookies:

We use various technologies to collect and store information when the user browse the website or app, and this may include using cookies or similar technologies to identify their browser or device and also for marketing purposes. For understanding the pattern of traffic and to serve the traffic in more effective and efficient manner by supplying the more effective content, we along with our third party advertiser may place or recognize a unique “cookie” on your browser. For better traffic analysis purpose and for giving the authentic details to our advertisers, we use cookies and web beacons for compiling statistical data. The other relevant information includes IP addresses, browser types, operating systems, domain names, access times and referring website addresses.

We use Cookies to provide you with a better user experience when you visit or use our website or application. You can manage cookies by changing or activating the settings on your web browser, which would allow you to either accept or refuse the settings of some or all cookies. Please note, if you refuse to accept cookies from our website, you may not be able to use some additional features that the website offers. In fact, some areas of the website may not be accessible at all.

Web browsers are usually set to accept cookies. However, if you prefer not to receive cookies, you typically have the option of setting your browser to refuse cookies. If your browser is set to refuse cookies, it is likely that some of the functionality offered by us will not be available or will not work as effectively for you.

How to review, update, share and remove information:

Once you decide to engage in any communication session with the Advisor on the Umastro platform, it is solely your discretion to decide what, if any, information to provide during such sessions. Depending on your request, it may not be possible for us or Advisors to fully provide all requested services to you. Nevertheless, if you do not wish to provide certain information, then you should not do so. IMoreover, apply reasonable judgement in providing any information to the Advisor. Umastro will not be responsible for how the Advisor uses the information shared by you. You may contact us at customercare@umastro.com to opt out  or to request changes to your personal data.

Retention And Deletion Of Personal Information

Retention: The information provided to us by the User or a Registered Member may be retained by us to give effect to the objective for which it was collected or to effectively provide the Services to our Users. Further, We may, even after the termination or deletion of the account of a User, continue to retain such information if it is reasonably necessary to comply with legal obligations, meet regulatory requirements, resolve disputes between Users, prevent fraud, or for any other use.

Deletion: Unless legally allowed or mandated to store such Personal Information, upon receiving a request at customercare@umastro.com, We will delete all your Personal Information or anonymize it so that such data is no longer identifiable to you as an individual.

Mobile Application: User on mobile application can delete his account by clicking on Settings --> Delete ny account on left siide menu of the application.
Web Site: User on web site can delete his account by clicking on Settings --> Delete ny account on left siide menu of the application or by clicking on My Umastro --> Settings --> Delete ny account .

Children

In order to use the Umastro website or application, you need to be 18 and above. If you are under 18, do not use or access the website or the application as a user as well as an astrologer. We do not knowingly collect personal information from children below the age of 18. If you as a parent or guardian are aware that your children have shared or provided any information without your consent, please contact us at customercare@umastro.com.

Financial Transactions and Taxes:

If you make any financial transactions on Umastro, including paying for network services fees, advertising banners, product placements, products or services, you may be asked for credit card or other payment information. You agree that all information you provide is accurate, complete and current and that you will pay all charges owed, including any applicable taxes. You agree that you are solely responsible for any personal income reporting and tax payments required of you by applicable government authorities.

Security:

Umastro has security measures in place to attempt to protect against the loss, misuse and alteration of your user data under our control. Only authorized users have access to the information you provide. Please note that no transmission of data over the Internet is guaranteed to be completely secured. It may be possible for third parties not under the control of Umastro to intercept or access transmissions or private communications unlawfully. While we strive to protect your personal details, Umastro cannot ensure that all your communications and other personal information will never be disclosed in ways not otherwise described in this privacy policy. You acknowledge and assume this risk when communicating with Umastro.

Linked Sites:

Umastro is not responsible in any way towards the genuineness and accuracy and updation of the content of the linked sites which have been linked to the Website. These links have been provided to you for your convenience and the placement of link at Website doesn’t imply any endorsement by us about the link and the linked site. If you choose to purchase the product or service from any of the linked site or from any of the merchants and advertisers which appear on Website, you release us from any or all claims you may have regarding the third party’s failure to deliver or perform. The user accesses the links available at Umastro Website and related sites at his own risk and discretion.

We do not disclose any personal information to advertisers and for other marketing and promotional purposes that could be used to personally identify you, such as your password, credit card number and bank account number. Umastro's marketing partners or advertisers have got their separate privacy and data collection policies that may be different or less protective than ours. Umastro's disclaims any responsibility or liability for our marketing partners' independent information handling policies and we recommend you are careful and responsible when providing personal information while interacting with any third party while online.

Site and Service Updates:

We may send updates to members regarding the website and service announcement updates using the digital delivery mode. Members may unsubscribe to any of our digital newsletters at any time by following the instructions contained at the end of every newsletter.

Provision of Products and Services:

Umastro reserves the right to limit the provision of any product or service to any person, geographic area or jurisdiction it so desires, in its sole discretion and to limit the quantities of any such product or service that it provides. Any offer for any product or service made on Website is void where prohibited.

Changes to Privacy Policy

The privacy policy is subject to change. We recommend that you review this privacy policy periodically, as we may update it from time to time. We might make changes to this Privacy Policy at our sole discretion. This may occur due to new types of software, changing industry standards, and/or due to regulation/restrictions by international regulatory authorities as they apply. We suggest you keep checking this policy for regular updates and modifications.

Umastro reserves the right to change this Privacy Policy at any time in whole or in part with or without notice. All changes will be posted to this page, and we may or may not make necessary efforts to notify you of any significant changes to this privacy policy. It becomes your responsibility to check this page to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. In case of any concern about your privacy, please write to us, we will respond to you immediately.

Termination:

Umastro reserves the right to discontinue in whole or in part any portion of services or programs with or without notice.

Contact

If you have any doubts regarding our privacy policy or have any queries regarding any procedure within our application or website, you can contact us at customercare@umastro.com.

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