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Terms and Conditions

Umastro.com provides “The Services” which includes the access to any information, news articles, opinions, reviews, images and photographs, audio and video clips, content of site and description of products and services, advertisements, public forums, resources, commerce platforms, sponsorships which are available for display and access to the public through Umastro.com and its related web sites.

The Content of the site as mentioned in the disclaimer ( which can be accessed at Disclaimer) is protected by copyright and other intellectual property rights. “The User” is provided by Umastro.com access to the “Content” and “The Services”.

“The User” uses the service at his or her sole risk. The service is provided on an "as is" and "as available" basis. Umastro.com and its subsidiaries, affiliates, officers, employees, agents, partners and licensors expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties, fitness for a particular purpose and non-infringement.

Disclaimer of Warranties:
Umastro.com or its network of related sites expressly disclaims any explicit or implicit warranties that :
1. The service or product will meet your expectation and requirements.
2. The service or product will be delivered in time without errors
3. The results of the services or the products which will be obtained after the use of service or product will be accurate or reliable and will meet your expectations.
4. Any errors in the service or the product will be rectified.
5. The content provided by Umastro.com and its related websites will be accurate and genuine.
6. Any information, product, service or any other material purchased or obtained from Manzone.com or related sites will meet your expectations.
To read the complete disclaimer, please go to Disclaimer

Acknowledgement and Acceptance of Terms And Conditions of Service: After your successful registration with Umastro.com, you are agreeing to be bound by the Umastro.com Terms and Conditions of Service. The company will not be liable for any damage arising from the use of this site including but not limited to direct, indirect, special and consequential damages. At Umastro.com and other related network sites we have tried to incorporate the most accurate and genuine “Content”.

Umastro.com is not responsible for any error or omissions or accuracy or genuineness of the “Content” displayed or transmitted or posted or representations of any kind on the pages of Umastro.com or related sites. Any material downloaded or otherwise obtained through the use of Umastro.com is done at your own discretion and risk and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.

It is being acknowledged by you that you are using the site Umastro.com at your sole discretion and risk. Umastro.com is not responsible in any way towards the genuineness and accuracy and updation of the content of the linked sites which have been linked to Umastro.com. These links have been provided to you for your convenience and the placement of link at Umastro.com doesn’t imply any endorsement by us about the link and the linked site. If you choose to purchase the product or service from any of the linked site or from any of the merchants and advertisers which appear on Umastro.com, you release us from any or all claims you may have regarding the third party’s failure to deliver or perform. The user accesses the links available at Umastro.com and related sites at his own risk and discretion.

Termination: Umastro.com reserves the right to discontinue in whole or in part any portion of Umastro.com services or programs with or without notice.

On Boarding:
A. To avail the Services, you would be required to create a profile/sign-up on the Website (“Profile”) using your email ID and phone number, among other details. You warrant that all information furnished in connection with your Profile is and shall remain accurate and true in all respects. You further agree and undertake to promptly update your details on the Website in the event of any change or modification of such details.

B.You are solely responsible for maintaining the security and confidentiality of your username and password, and agree to immediately notify the Company in writing at customercare@umastro.com of any disclosure or unauthorized use of your Profile or any other breach of security with respect to your Profile.

C.You expressly agree to be liable and accountable for all activities that take place through your Profile in furtherance of the use of the Website or the Service provided or otherwise. The Company expressly excludes any liability for any unauthorised access to your Profile.

D.You agree to receive communications from the Company regarding: (i) information relating to transactions recorded on the Website; (ii) requests for payment; (iii) information about the Company and the Services; (iv) promotional offers and services from the Company and its third party partners, and (v) any other matter in relation to the Services.

You agree:

  • not to use the Website to upload or distribute in any way files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer;
  • not to interfere or disrupt the Website or any networks connected to the Website;
  • not to use any device, software or routine or attempt to interfere with the proper functioning of the Website or any transactions being offered at the Website;
  • not to use the Website to collect or export personal information, including, without limitation, financial information, about other participants at the Website;
  • not to use the services, vehicles associated with the Website for illegal purposes;
  • to comply with all regulations, policies and procedures or networks connected to the Website;
  • to consent for reaching out via phone call, sms, email or any other form of electronic communication;
  • it is further clarified that Your registration on the Website shall be deemed to be Your consent to be contacted for the purposes mentioned above, (i) on the mobile number shared by You and (ii) by way of SMS or email notifications or messages in any other electronic form.

Members Privacy: Umastro.com is committed towards maintaining the privacy of information related to its associates and users. We do not disclose information about your visits to our portal or personal information that you may give us, to any outside sources. To read the complete privacy policy, please go to Privacy Policy

Right to Change: Umastro.com reserves the right to change the Terms of Service at any time in whole or in part with or without notice. All changes will be posted to this page, and we may or may not make necessary efforts to notify you of any significant changes to this privacy policy. It becomes your responsibility to check this page to see recent changes. Unless stated otherwise, our current Terms of Service comprises the entire agreement between “The User” and Umastro.com and supersedes any prior agreements pertaining to the subject matter contained within Terms of Service.

Refund & Cancellation Policy:
1. Email Readings and Reports: Once the order for Email Reading reaches the processing stage which is akin to “Allocated to advisor”, no refunds will be issued thereafter. So the customer needs to be very careful while pacing the order for email reading.
2. If you wish to cancel an order for the email reading or any product which has not yet received the processing stage, please send your request by email to customer service team at the customercare@umastro.com within 1 hour of making the payment.
3. The timelines displayed on the website or Apps are approximate. We try to adhere to them to a very large extent. However, as these reports are individual and manually generated by our Advisors, some delays are possible. We will try on a best case to deliver as soon as possible. Delays will not be considered as basis for refunds.
4. Any incorrect data entered while filling the order form is not considered as basis for refunds. So it is important for the customer to recheck all the data while filling the details for the service or the product. Umastro.com will not consider refund requests resulting from the incorrect data provided by you. In case of incorrect data, you are requested to inform the support team at customercare@umastro.com within 1 hour of placing the order so that the requested changes can be taken care of.
5. Any delay in the activation of subscription services will be dealt with immediately and compensated on pro-rata biases.
6. No refunds will be issued on the return of damaged products. By ordering products on Umastro.com, the customer takes full responsibility for any damage caused to the product, post its delivery. In case such an order was made via the 'cash on delivery' mode of payment, the customer will be charged the cost of the product, as displayed on Umastro.com and the shipping/ customs/ courier charges or all three as applicable, if the product is returned.
7. The products and services offered by Umastro.com are not meant to replace any philosophical, emotional or medical treatment. It is offered here as a service. Umastro.com holds no responsibility or liability about the reality or reliability of the astrological effects on the human physiology, by the gems represented and sold on the website. On order, the customer assumes full responsibility upon this matter. Thus, no refunds will be issued on this ground.
8. Any damage caused to the product while in transit, will be dealt with by Umastro.com and its agencies.
9. While umastro.com tries to make sure that the products displayed on the website are delivered to the customer in an as-is condition, the picture may differ slightly from the original product. The customers are advised to exercise discretion in this matter. No refunds will be issued on this bias.
10. Phone Advise: Please ensure and/or that your contact number is in full coverage area and that you answer the phone when it rings. Any call once connected, will not be refunded.
11. All refunds will be made after deducting the transaction charges levied by the bank and/or the payment gateway, the cost of shipping or courier charges (back and forth), customs duty and / or any other charges that may have been borne by Umastro.com in processing and/or delivering the service, as applicable.
12. Multiple payments against the same order will be refunded in full (without deducting transaction charges on the duplicate payments), after retaining the cost of a singular order.

Legal:We hereby expressly disclaim any implied warranties of any kind. The Laws of India shall govern the Agreement. We consider ourselves to be subject to the jurisdiction only of the Courts of law at Gurgaon over any disputes arising under this agreement.

In case of any concern, please write to us, we will respond to you immediately. You can raise questions regarding our terms of service or other policy related matters at: Contact Support

If you are not in agreement with our Terms of Service, then please don’t navigate through our site.

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